Testimonials—Websites
“Website is working well, people are actually ringing and coming in saying they have looked on the site and would like to order ........... We are very pleased.”
- Sharon Warland, Hampstead Quality Meat
“Marvellous Kristi, so easy working with you :)”
- Chas Brooke, British Alpaca Futurity
“I was given the Broad Ribbon Designs site by word of mouth after being let down by many others previously, so I had some hesitance. I was concerned I would have difficulty understanding the whole ‘website’ concept due to my limited computer skills and that the end product would not be what I actually wanted.
The worry was all for nothing. Kristi is nothing short of amazing. True professionalism but delightfully friendly which made for an easy working relationship. She had a wonderful creative insight into what I was asking and nothing was too much trouble. Patience is definitely one of her virtues as she walked me through everything I needed to know step by step and continues to provide all the support I need. She gave advice when I asked but was never pushy.
Kristi’s email replies were always prompt, clear and concise and she was so encouraging when something appeared too daunting. On top of the excellent service her pricing was the best of any quotes I received.
I would and will whole heartedly recommend Broad Ribbon Designs to anyone who is looking to build a web-based business because of Kristi’s superior skills, outstanding business ethics and exceptional personal qualities. Thank you Kristi, for everything you have done for our business. We look forward to many more years of profitable and satisfying association.”
- Carol Najjar, Confectionately Yours
“I’m pleased that Kristi clearly thinks our site a good example of her work—I personally love it! We originally set up our site about 4 to 5 years ago, using Kristi, but with it based around the AlpacaSeller format. This meant that the only pages we could edit were the sales page and news page, done via AlpacaSeller. This did get frustrating, as whenever I wanted a
change I had to ask Kristi to do it—which she always did very promptly, but it is still far better to be able to do it yourself.
“However, just a few months ago we upgraded the site, added some new pages and decided to go for the new integrated management system that Kristi can now provide. I am still playing around learning how to do things like adding photos but think the system is fantastic and very simple to use—added to which the support you get from Kristi cannot be faulted. Whether you send an email or pick up the phone—you get an instantaneous response—and she is extremely good at explaining things to non-technophiles!
“From talking to others and from various web-marketing seminars I have attended, it seems that it is often difficult to find someone who is good at both web design (so it looks appealing and is easy to navigate) and knows how to do all the technical stuff. This, I think, has been one of the huge benefits using Kristi—she seems to be able to do both.
“[...]I know Kristi will be able to make it work for you and I would wholeheartedly recommend her.”
- Fiona Vanderbeek, Birrong Suri Alpacas
“It is not often that I feel compelled to write to a supplier and thank them for providing such excellent service but I am so impressed with our new website, I felt I had to thank you for doing such an excellent job.
“The site was created in record time and has been a significant part of the rapid growth of our business. I have received numerous compliments regarding both the design and functionality of the site, perhaps none as important as the accolade from our USA principals.
vHowever what really prompted me to write to you was the comment made by our Insurance Broker. He was concerned that it may be impossible for such a new company to obtain Product Liability Insurance for imports from the USA, so it came as a welcome surprise when he obtained the cover and at a very good premium.
“He told me that the Underwriters thoroughly checked all of our products on our website and concluded that “any company that had such a professional website would not be importing inferior quality products”!
“With that development alone, our website has already paid for itself.
“As an importer and wholesaler, we have no “physical” presence such as a shopfront that acts as the frontline introduction for our customers. This makes the website even more important as it is the first point of contact for our retailers looking for product.
“So thank you for doing such a good job and getting it right first time—it was money well spent and I would have no hesitation in recommending your services to anyone looking to create a first impression.”
- Andrew Gitsham, Managing Director, Unicorn Products (Australasia) Pty Ltd
“I am blown away!!! The sites look absolutely terrific and project a very professional image as well as conveying the message exceptionally well. Well done!!”
- Ian Watt, Alpaca Consulting Services USA
“You do produce a class product!”
- Ian Watt, Elite Alpaca Breeding Systems
“Thanks Kristi what would we do without you!!!!”
- Diana Fairbairn, Bonny Belle Alpacas and Golden Retrievers
“‘Let’s set up a website’. That’s the easy part! The Internet is brimming with buzz words, abbreviations, protocols, and millions of people. Where do you start? I started with Broad Ribbon, where Kristi patiently explained the process and understood when I got confused. Kristi kept supplying me with alternatives until I was happy with the solution that suited our little enterprise. I now have a site that is reflective of our business, quick to download and navigate, intuitive and sells! Modifications and tweeks are just an email away and I couldn’t be happier with my site and the service behind it.”
- Heather Dunn, Braeside Alpacas
“When we were considering a website for our alpaca business, we thought it was important that our website feel ‘personal’ and presented our values and attitudes to the visitors to our site. We wanted a clean, fresh design, using the logo and colour scheme that Geoff had already developed for our letterheads and business cards. Kristi worked with us to put together a site that filled our needs admirably and it was just the look we were after. She presented ideas to us but always made us feel in control of the process. Ongoing support has been superb, with requested changes happening within a day or two. We are totally satisfied with all aspects of the Broad Ribbon Designs product and service.”
- Merilyn Mathews and Geoff Pearson, Daisy Bank Alpacas
“Some 12 months ago, we felt it necessary to establish a website but due to family constraints could not find the time to design a website for what we wanted. We contacted Phil and Kristi of Broad Ribbon Designs as part of our Optimate AlpaFarm package, to design a website for Wyntaissa Alpacas from scratch.
We were very impressed at the speed of putting together our website as we basically had little knowledge of where to start first. Not only that, but the conciseness, thought, knowledge of our product, and detail that went into our website. Our site displays a uniqueness, which identifies us from the rest. It is easy to navigate, and build on pages, as we need to update on a regular basis with more information about ourselves or what we have for sale. Others have made numerous comments about our design. These include current and potential customers from overseas who surf the net in an endeavour to find what they are after.
We believe our site does attract sales, due to its presentation and information. Past customers have made comments that they look forward to visiting some of our pages. We are more than happy with Phil and Kristi for the work they have done for us and continue to do so and would highly recommend them for your web design.”
- Sue and Ted Collins, Wyntaissa Alpacas
“We are extremely satisfied with the service provided by Broad Ribbon Designs in creating the website for Jurustalle Alpacas. The pages are very well designed and pleasing to the eye. Their prompt attention to our requirements and their personal and understanding approach has been exceptional. We will be pleased to recommend this company’s services to anyone.”
- Lesley Drake, Jurustalle Alpacas
“Must say Kristi you do a great job and you are so easy to work with. You really seem to understand what we want and are so willing to work with us to achieve that. If you ever want a recommendation you have ours. It is nice to work with someone who does what they say they will do when they say they will do it.”
- Julia Waller, Graceville Downs Alpacas, Alpaca Shop and Timber Gallery
“From the very first phone call I made to Kristi, she made things appear so do-able and easy. I have been so impressed with her professional skills as well as her friendly and happy-to-help manner throughout the whole designing process. Since the website has been established and operating, Kristi still never hesitates to help me with any questions I have had in the running of the site. I am sincerely grateful to Kristi for the time and effort she has put into helping me establish my business.”
- Renate Dunkerley, Scrapbooking Stock!
Testimonials—Search Engine Optimisation
Dear Kristi,
I would like to thank you for the years of advice, support and help in the creation and ongoing maintenance of the Unicorn Products (Australasia) web site.
Most importantly was the introduction of “search engine optimization” (SEO) and Google “Adwords” at your suggestion, which ignited a huge increase in enquiries and online sales for what turned out to be a modest financial outlay. I was skeptical at first but you have proven to me that it really does work.
As a result, a major potential customer in Victoria, liked our products so much that they have purchased the company from me. They were so impressed by the website you created that they even purchased the site as well !
Thank you for the retirement opportunity!
Your website input was a significant factor in making the company a success and it has always been a pleasure working with you—nothing was ever too much trouble.
Sincerely
Andrew Gitsham
(previously Managing Director)
Unicorn Products (Australasia) Pty Ltd
Web site design by Broad Ribbon Designs
